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Nov 2020

Supporting Aged Care with Quality Standards training 

Blog posts

Sally Danbury

Sally Danbury

Nurture Marketing Specialist at Kineo APAC

We know that the modern aged care industry is complex. Australians are living longer and there is an expectation that care is catered to the individual.

Kineo is nurturing a growing specialism in aged care content and is proud to support you and those you care for with our wide range of online training courses.

On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards.

We are excited to make you aware that over the coming weeks we will be releasing 9 courses on the Aged Care Quality Standards.

The Aged Care Quality Standards came into effect during 2019 and focus on person centred care.  The Standards apply to all Government funded aged care providers and exist to help key workers provide consumers (residents) with the quality of life they deserve. 

Our recent first release provides courses on:

  • Aged Care Quality Standards Introduction 
  • Aged Care Quality Standard 1: Consumer Dignity and Choice 
  • Aged Care Quality Standard 2: Ongoing Assessment and Planning with Consumers

Courses to address Standard 3, 4 and 5 are scheduled for release in late November, followed by 6, 7 and 8 early December.

As a valued Kineo Courses customer, or a potential future customer, we are pleased to offer your organisation access to the Introduction module free of charge. We would love to have a conversation with you to see if this is a product you would like to add to your platform. Please get in touch to find out more.

Aged Care Quality Standards: Introduction Aged Care Quality Standards 

The Introduction to the Aged Care Quality Standards course is available to Aged Care organisations free of charge

We have created this to provide learners with a clear overview of the Aged Care Quality Standards and how these impact consumers, aged care employees and organisations. Each Standard is explored in greater detail in individually available courses.  
This introductory course features an animation introducing each of the Standards
●    Aged Care Quality Standard 1: Consumer dignity and choice 
●    Aged Care Quality Standard 2: Ongoing assessment and planning with consumers 
●    Aged Care Quality Standard 3: Personal care and clinical care 
●    Aged Care Quality Standard 4: Services and support for daily living 
●    Aged Care Quality Standard 5: Organisation’s service environment 
●    Aged Care Quality Standard 6: Feedback and complaints 
●    Aged Care Quality Standard 7: Human resources 
●    Aged Care Quality Standard 8: Organisational governance 

Here we’ll look more closely at Standards 1 and 2:

Aged Care Quality Standard 1: Consumer Dignity and Choice

 The goal of this course is to teach learners the importance of what Standard 1 means for consumers: That they are treated with dignity and respect and can maintain their identity. They can make informed choices about their care and services and live the life they choose.
Government funded Aged Care providers are expected to comply with each of the Aged Care Quality Standards. The Standards reflect the level of care and services the community expects from Aged Care providers.

This course focuses on the following learning outcomes to drive the expected behaviours:

  • Treating consumers with dignity and respect, with their identity, culture and diversity valued
  • Care and services are culturally safe
  • Each consumer is support to exercise choice and independence, especially about making decisions about care and family involvement; communicating decisions; and being supported to create and maintain connections and relationships
  • Consumers are supported to take risks
  • Information provided to consumers is current, accurate and timely, and
  • Each consumer’s privacy is respected, and information kept confidential. 

Aged Care Quality Standards Training - Standard 2: Ongoing Assessment and Planning with Consumers. 

This course focuses on the following learning outcomes to drive the expected behaviours: 

  • Assessment and planning inform the delivery of safe and effective care and services 
  • Assessment and planning identify and addresses the consumer’s current needs, goals and preferences, including end of life planning if the consumer wishes 
  • Assessment and planning are based on an ongoing partnership with the consumer and includes other organisations 
  • Outcomes of assessments and planning are effectively communicated in a care and services plan, and 
  • Care and services are reviewed regularly. 

Ensure compliance and bridge skills gaps in your Aged Care organisation 

All courses feature:

  • Rich and engaging animations for each concept
  • Activities that promote behavioural change
  • Assessments targeting specific learning outcomes
  • And have been reviewed by aged care subject matter expert Frontline Care Solutions.

Take advantage of accessing our Aged Care Quality Standards Introduction course for free and lead the way in investing in your people to drive value-based outcomes for those you care for. 

Kineo has an ever-growing library of aged care content with titles that include the likes of; Elder Abuse and Neglect Training, Personalised Incontinence Care, Intercultural Communication in Aged Care and Understanding Dementia. If you’d like a personalised conversation about accessing the Aged Care Quality Standards Introduction course or your individualised learning needs, please get in touch.

Finally, ensure you don’t miss out and keep up to date with our Aged Care learning insights and future new course releases.

Sally Danbury

Sally Danbury

Nurture Marketing Specialist at Kineo APAC

Since the year immemorial Sally has exercised an avid passion for creativity with words, images and Pilates.  She is most content in the workplace when crafting enticing messages that inspire and engage.